Select a goal to build the journey.
Goal 01
Understand my services
A possible customer journey
01 Start with the outcome
A website can explain, reassure, qualify, guide, book, sell, connect and support.
This is an ideas space—not a quotation, package builder or technical checklist. Choose what people need to achieve and see how the journey might take shape.
Explore the possibilitiesUseful now, editable later. Your choices stay on this device and only move into the planner when you ask them to.
Select a goal to build the journey.
Goal 01
A possible customer journey
03 Function follows journey
Relevant possibilities are grouped around the selected goal—not presented as a shopping list.
FoundationNormally central to this journey.
OptionalUseful when the context supports it.
AdvancedNeeds more planning, content or integration.
Future phaseCould be introduced after launch.
04 What changes the scope
Complexity is shaped by the people involved, the information required and the systems that need to work together—not by the number of fashionable features.
05 Seen in practice
06 My ideas to discuss
This is a conversation starter. Everything remains editable in the planner and Clare will review the practical fit, dependencies and scope.
No ideas selected yet. Explore a goal and add only what feels relevant.
Ideas explored on the website possibilities page will be added as editable context—not submitted automatically.